Climate change is here, and it may already be making natural disasters like hurricanes and wildfires worse. As we’ve exp...

Natural catastrophes caused estimated global insured losses of USD 105 billion in 2021, the fourth highest since 1970.1 ...

The Internet of Things (IoT) keeps growing. Insurers have always relied on data to support underwriting, but new technol...

In 2021, Farmers Insurance deployed a digitally controlled field robot with the ability to navigate rough terrain consid...

Your organization has exciting plans to increase efficiency and improve the customer experience. And most likely, new te...

Many insurers are focused on improving the insurance customer experience, but what about the agent experience? Despite t...

The insurance industry is facing a talent crisis. Over the coming years, the talent crunch could likely get worse, and i...

The insurance industry is feeling the impact of high inflation. Claim costs are increasing as a result of supply shortag...

To deliver the claims experience that policyholders want, insurers will need a strategy that combines human and machine....