Insurers will have a busy year as rapid growth is expected to continue. Although challenges exist with talent shortages,...

The end of the year heralds the beginning of tax season. For insurers and other companies, this involves getting your 10...

In part 4 of our Insurance Customer Journey Blog Series, we explore what matters to customers and which pain points to f...

It takes agility and innovation to gain any competitive edge in today’s digital insurance marketplace. The increasing cu...

In part 3 of our Insurance Customer Journey Blog Series, we delve more into why customer journey mapping is critical for...

Mobile technology is changing many aspects of daily life, and that includes the way people pay for things. During the pa...

In our Insurance Customer Journey Blog Series, we discuss why reimagining the customer journey is critical, where the cu...

In March 2020, the Merriam-Webster Dictionary added contactless to its word list1. They define it as relating to or “bei...

To account for a reduction in driving during the pandemic, auto insurers gave back more than $18 billion in premiums, ac...