Cybersecurity is a growing concern for all industries, including insurance. In recent years, ransomware attacks have bec...

Insurers are investing in data, but insurance customers are worried about privacy. Before insurers can reap the full ben...

Insurance companies are investing in programs to improve underwriting, claims, fraud detection and the customer experien...

The insurance industry has a customer experience problem, partly due to the fact that insurers rarely interact with thei...

Insurers want to offer their customers payment choice and convenience, and they also want to ensure they protect their p...

Online payments have been greatly expanding. Visa reports that worldwide ecommerce sales grew 27.6% in 2020.1 And per Mc...

Insurers recognize the value of customer experience for customer loyalty and acknowledge the impact of changing customer...

The arrival of the pandemic has greatly increased the adoption of digital engagement among all generations, serving to o...

The insurance industry’s wealth of data stands to improve underwriting accuracy, mitigate fraud and help control costs –...