Insurance leaders have long recognized data’s immense potential, and now they’re developing initiatives to harness its a...

Business leaders know they can’t tread water. If they want to succeed tomorrow, they need to innovate today. But many ti...

Some people argue that insurance is a commodity. They say that although the rates and terms may vary slightly, coverage ...

Those who have grown up with technology expect a certain level of convenience and instant gratification. Traditional pay...

Insurers who successfully leverage digital claims processing stand to reap major rewards in the months and years ahead, ...

Insurers have been navigating digital transformation alongside economic, political, and environmental disruption. These ...

This article is Part 2 of our 2-Part Series on the importance of measuring customer experience and paying attention to y...

Many businesses focus on business growth as a primary goal. It makes sense. If you want to increase your revenue, you ne...

Today’s insurance industry needs to be able to pivot quickly and get to market even faster, while still focusing on cost...